Marketing Automation: Trends to Watch in 2025

Christmas decorations are already being sold, so I guess it makes sense that I look ahead to 2025 and give my view on the marketing landscape advancements in technology and the changing consumer expectations. At the forefront of this transformation is marketing automation - a powerhouse that enables brands to streamline their operations, personalise customer experiences, and ultimately, drive growth. But what does the future hold for marketing automation? Spoiler alert: it’s all about the rise of AI, real-time data, and predictive analytics.  I bet you could have guessed AI was in there ;-)

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MACH & AI - The Future of Marketing Automation

Whilst on a trip to Bulgaria last week, I remembered that I’d forgotten to launch my latest blog, so while I had some time to think and pop down some final points (ok, it was after a few beers, but I was celebrating a friend’s 40th Birthday), I finished it off and hopefully it makes sense and resonates with you :-)   

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AI: The Force Multiplier Empowering Marketing Teams Across Continents

In the vast wilderness of modern digital economy, where businesses vie for the attention of consumers amidst a cacophony of messages, marketing has become the primal tool for survival and success. In this ever-evolving landscape, where the terrain shifts with the winds of technology, one tool stands out as a formidable force multiplier for marketing teams: Artificial Intelligence, the elusive yet omnipresent guardian of data-driven strategies. For some it is seen as the deathknell for humanity, but for others it is seen as a ray of light in an ever intoxicating volume of data that is starving them of time and energy.

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Inefficient Payment Processes in B2B Commerce: Challenges and the Path to Streamlining Transactions

In the realm of B2B commerce, efficient payment processes are crucial for sustained growth, productivity, and customer satisfaction. However, numerous challenges persist, hindering seamless transactions and creating a burden on both buyers and sellers. Lets delve into the intricacies of inefficient payment processes in B2B commerce and explore the challenges it poses to various stakeholders. Additionally, I'll discuss potential solutions to streamline these processes and foster a more efficient and prosperous B2B ecosystem.

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Limited Personalisation in B2B Commerce: Overcoming the Challenges and Implementing Effective Solutions

We all know the B2B commerce landscape is evolving rapidly, and personalised experiences have become an essential element for success. Customers now expect tailored interactions, customised products, and individualised service. However, despite significant advancements in personalisation technology, many businesses continue to struggle with limited personalisation capabilities. In this blog, I will explore the challenges of limited personalisation in B2B commerce and discuss some of the best methods to overcome this issue, enabling businesses to deliver highly personalised experiences to their customers.

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Ineffective Inventory Management for B2B Commerce: The Costly Consequences

Inventory management plays a vital role in the success of any business, and this holds especially true in the realm of B2B (business-to-business) commerce. Inefficient handling of inventory can lead to significant financial losses, customer dissatisfaction, and missed growth opportunities. In this blog, I will start to touch on the repercussions of ineffective inventory management in B2B commerce and emphasise the criticality of managing inventory efficiently.  There have been many businesses, large and small, who have been impacted by this in the last 3 years, leading to an increase in companies going into administration as well as staff layoffs and significant spending cuts.

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Insufficient Product Information

In the realm of business-to-business (B2B) commerce, where transactions are conducted between companies rather than directly with consumers, there are numerous challenges that companies face. From complex procurement processes to negotiating contracts, B2B commerce can be a demanding landscape. However, one common pain point that often hampers successful transactions is the presence of insufficient product information. In this blog post, I will delve into the implications of inadequate product information in B2B commerce and explore potential solutions to overcome this challenge.

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The Complex Ordering Processes of B2B Commerce: Practical Advice for Adapting to the Changing World Ahead

The world of B2B commerce (note commerce NOT eCommerce) is undergoing significant transformations, driven by technological advancements and changing customer expectations. As a result, businesses must adapt to complex ordering processes to remain competitive in this evolving landscape. In this blog, we will explore the challenges associated with B2B ordering processes and provide practical advice on how businesses can navigate these complexities. From streamlining workflows to embracing digital solutions, let's dive into the strategies that can help you thrive in the changing world of B2B commerce.

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Navigating B2B Commerce Pain Points: Unlocking Success through Innovation

In the ever-evolving landscape of B2B commerce, businesses face various pain points that hinder growth and profitability. While these challenges can be frustrating, they also present opportunities for innovation and improvement. In this blog post, I will explore some common pain points in B2B commerce and propose practical solutions to overcome them, ultimately paving the way for success.

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